Overview

Please apply directly on our career page. We will not consider applications submitted via Indeed.

ROLE
The Junior Systems Administrator assists in supporting all technical operations of our studio locations. Day-to-day tasks include basic help desk support via a ticketing system supporting 350+ users, quickly and effectively responding to alerts and emergencies as well as the general preparation and maintenance of critical and periphery infrastructure.

KEY RESPONSIBILITIES
Provides organization-wide help desk and server support
Assists in addressing business and technical needs
Works independently and in teams on administrative and technical projects
Provisions and maintains employee equipment
Monitors and maintains of a variety of physical and logical systems
Collects and analyzes data to report on the health of systems
Responds to and assists in resolving incidents and emergencies
Timely completion of tasks assigned primarily through a ticketing system
Learn open and proprietary hardware and software systems
Stays current with industry standards and emerging technologies

QUALIFICATIONS & EXPERIENCE
Bachelor’s Degree or higher in a computer science, engineering, physics or mathematics
Minimum two (2) years experience in a systems administration role
VFX/Gaming industry experience is a plus
Team player with ability to work individuality
Ability to deliver milestones/tasks under tight deadlines
Able to work independently and in a team
Able to work flexible hours
Works effectively under pressure
Learns quickly and independently
Strong organizational skills
Quickly and methodically troubleshoots and solves problems
Effectively manages time and resources
Effectively communicate technical ideas to non-technical people
Able to lift and move items up to 25 lbs

REQUIRED EXPERIENCE
Windows, Mac OS X and Linux desktop and server systems
Local and networked storage systems
Networking theory and practice (e.g. TCP/IP, VLANs, link aggregation, routing)
Common network services/protocols (e.g. DNS, DHCP, SMTP, SMB, NFS)
Computing and Internet standards (e.g. RFC, ISO, IEEE)
Common office applications (e.g. Microsoft Office/Excel, E-mail Clients)
Modern computer hardware
Office equipment (e.g. printers, scanners)
Server rooms/data centers

DESIRED EXPERIENCE
Experience with and basic understanding of:
Storage clusters (e.g. NetApp, Isilon, Avere)
Intel, Cisco, Extreme and Juniper 1GbE and 10GbE networking equipment
Render farms or high performance, distributed computing and storage clusters
VoIP systems
PCoIP systems
DevOps systems and practices

BENEFITS
We offer extended medical, disability and dental insurance.

APPLICATION
Please only apply once. We keep your application details on file for both current and future job opportunities. If you are applying to more than one position, use the same email address on all applications. Only re-apply if your details have recently changed.

Please apply directly on our career page. We will not consider applications submitted via Indeed.