Overview

Purpose of the job:
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our software tools, and training programs.

Essential Functions/Responsibilities:
• Work with internal teams to obtain an in-depth understanding of our software tools and the documentation requirements
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Partner with training to create tutorials to help end-users use a variety of applications

Education and/or Experience Required:
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Basic familiarity with software development
• University degree in Computer Science, Engineering or equivalent preferred

Skills, Abilities, Special Licenses or Certificate:
• Experience with Confluence desired