Overview
ABOUT IMAGE ENGINE
Based in Vancouver BC, we are a world-class visual effects studio led by a team of creative and passionate individuals who are committed to furthering the art of visual storytelling, and helping our exceptionally talented crew to push the boundaries of artistic and technical achievement.
Well known for our Academy Award Nominated work on Neill Blomkamp’s District 9, we have gone on to create numerous incredible creatures, epic environments and extraordinary digital effects for a broad range of feature films including; Zero Dark Thirty, Jurassic World, Game of Thrones, and Independence Day Resurgence.
We can do this because we place awesome new tools in the hands of our artists. R&D is central to our philosophy of driving creativity through innovation, with a focus on continually evolving our robust production pipelines and pioneering in the area of proprietary software development
POSITION PURPOSE
The Technical Assistant will be responsible for daily performance of the company’s computer systems including monitoring renders, providing queue support to users, monitoring disk servers, performing backups/restores, and handling incoming/outgoing data transfers. Qualified candidates will have the opportunity to code from time to time. This position will also provide technical assistance, support and assist computer users with hardware and software questions. This is an entry level position.
Shift information: 8:30 am to 4:30 pm
12:00 pm to 8:00 pm
4:00 pm to Midnight
DUTIES & RESPONSIBILITIES
Manage studio resources, including disk space and render farm utilization.
Monitor the studio ticketing system and overall health of the render & storage resources.
Prepare incoming/outgoing data transfers.
Prepare Storage and Rendering Projections on a regular basis.
Troubleshoot and correct failing tasks.
Perform backups and restores; maintain tape library and database; update online database.
Assist in writing tools and the maintenance of the operations manual and procedures; make recommendations and enhance procedures to increase productivity, organization and efficiency.
Maintain a clean and safe work environment.
EDUCATION AND EXPERIENCE
CS degree or equivalent experience.
Must have solid knowledge of and a minimum of 3 years’ experience in Linux/Unix administration. Linux Certification preferred (RHCE or equivalent)
2 years of VFX pipeline experience including:
An understanding of film imagery, formats of image files and codecs
Experience with Renderfarm and farm management (ie. Qube, Tractor)
Experience supporting and troubleshooting VFX software packages (Maya, 3Delight, Nuke etc.)
Experience with high-end/ high capacity storage systems
Experience with license servers (FlexLM, RLM)
Experience with imaging service (Cobbler)
Experience with maintaining production tracking systems (Shotgun)
Experience with installing software packages centrally
SKILLS AND ABILITIES
Technical skills
Unix experience (proficiency with basic tools).
Familiarity with most basic system administration tools and processes.
Familiarity with networked/distributed computing concepts.
Scripting language experience (eg. Perl, Python).
Experience working with relational databases.
Core skills
Ability to work as part of a team.
Excellent troubleshooting skills.
Excellent communication skills and ability to work with people with various levels of technical proficiency.
Desire to provide excellent customer support in a production environment.
Excellent documentation skills.
Interest in computer animation and visual effects.
